About
Thrive ID designs, develops, and markets products, services, and experiences that make a tangible difference in people’s lives. Matt Zellmer founded Thrive ID in 2010 and this blog in 2004. Blog posts are rather sporadic but hopefully you find some value in them. Let me know what you think.
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Thrive ID Products
We just launched Funeral Notebook which is iPhone App that helps you figure out and keep track of what needs to be done after the death of someone close.
Learn more about it on funeralnotebook.com or on the iTunes App Store.
Tag Archives: socialdesign
IA Summit, 2010: Some Highlights
I recently returned from the 2010 IA Summit in Phoenix, AZ and wanted to capture some of what I learned and thoughts I came away with. Trying to summarize the summit turned out to be harder than I expected. What … Continue reading
Posted in Customer Experience
Tagged crosschannel, customerexperience, information_architecture, socialdesign, webexperience
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Rethinking the "Community" Label
A “Community” or “Communities” link is now appearing on the home page or in the main navigation of many corporate sites. (At least on the corporate tech sites I reviewed recently.) As someone who wholeheartedly believes in the power of … Continue reading
Posted in Customer Experience
Tagged information_architecture, socialdesign, webexperience
2 Comments
Community Integration on Corporate Home Pages
To build on my previous thoughts about integrating community into corporate sites, I did a quick analysis of the home pages for eleven large hi-tech companies. (Cisco, Dell, SAP, Microsoft, Intel, HP, IBM, Oracle, Sun, VMware, and NetApp.) On … Continue reading
Posted in Customer Experience
Tagged casestudy, design, information_architecture, socialdesign, socialmedia, webexperience
2 Comments
Integrating Community Into Corporate Websites
So, as I mentioned in a previous post, I’ve been interested in, working on, and researching how a company’s social tools (blogs, wikis, forums, polls, profiles, reviews, etc.) and community spaces do and should integrate with each other and with … Continue reading
Posted in Customer Experience
Tagged information_architecture, socialdesign, socialmedia, thinking, webexperience
11 Comments
Social Integration
Last week I listened to a presentation summarizing a report released by a company called Site IQ evaluating the state of online communities and community tools on the sites of 10 large IT companies, including Sun. While I don’t fully … Continue reading
Designing for Social
I just read a post on Core77 by Gentry Underwood from IDEO titled “Social Software: The Other ‘Design for Social Impact’.” Gentry does a great job describing where the design of social software is now (as far as maturity) and … Continue reading